I would like to use the 'Advanced' Web Intelligence editor.
Unfortunately, when I attempt to edit a WI report, I get a message that reads 'This software has already been installed on your computer. Would you like to reinstall it?'
If I allow the installation, Java 6, Update 3 is downloaded and installed. I restart the browser. Attempting to edit the WI report generates the installation message.
If I don't allow the installation, I get an error that reads 'Cannot launch Java Report Panel, please make sure you have installed a Java virtual machine.'.
It never gets out of this installation loop.
At one point, the Advance editor worked, then something changed.
The Java Control Panel indicates that I have JRE versions 1.6.0_03 and 1.6.0._20 installed (in the Java Applet Runtime Settings). In addition, versions 1.4.2_04, 1.4.2_07, 1.4.2_12, and 1.6.0_03 are listed in the JNLP Runtime settings.
Any assistance is greatly appreciated.
Craig Buchanan